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Resume and Interviewing Tips
1)
Myth:
Resumes should be only one, or at the
most, two pages.
In most cases, this is true. It is the rare reviewer of resumes who, when being
completely honest, will tell you that he or she spends more than a few seconds
in the first review of a resume. Unless your resume captures immediate attention
through an eye-appealing design and succinct, compelling language, your resume
will be screened out after just 15 seconds. With this reality in mind, imagine
the thoughts of the reviewer when he or she receives a four- or five-page
resume, with another 100 resumes waiting for review right behind it. Clearly,
the odds of your resume capturing attention and being read increase when the
length is limited to one or two pages.
Are there exceptions to this rule?
Absolutely!
While it is true that with each additional page you reduce your chances of your
resume being read thoroughly, for many executives, contract workers,
consultants, and technical professionals it is unrealistic and nearly impossible
to compress years of experience into one or two pages. When attempted, important
achievements are left out to make room for a full chronology of the career
history and education. What is left is a boring listing of companies, positions,
and dates that are virtually guaranteed to turn off the reader and land your
resume in the circular file.
A better strategy is to write your resume with exactly as much detail and
description as is needed to persuasively convince the reader that you are the
ideal candidate to solve his or her problems - to compel the reader to pick up
the phone and call you for an interview. While this is sometimes a difficult
balance to strike, you should review and edit your resume with a very
discriminating eye toward reducing unnecessary wordiness. Every word in your
resume should have a purpose. Items that can be presented as a list - continuing
education courses, technical summaries, associations and memberships, etc. - can
often be included in an addendum to the resume that may or may not be used as
appropriate. Within the resume, use succinct, dynamic, action-oriented language
to convey your ability to add value to the reader's company and you will capture
and hold attention through three or even more pages.
2)
Myth:
All resumes should include a clearly
stated objective.
It is essential that your resume is audience-focused - it must succinctly
communicate that you understand the employer's needs and that you are uniquely
qualified to meet those needs. While the use of an objective is a controversial
issue, at its basis, an objective tells the reader what you want from him or her
(focused on YOUR needs rather than the employers'). A popular and often more
effective alternative to the objective, the qualifications summary, allows you
to establish focus for the resume while summarizing the key qualifications and
value you offer the employer. This is a subtle but critical difference - one
that may weigh heavily in opening the door to an interview. While an objective
is both appropriate and effective in some cases, for example, career changers or
new graduates with little or no work experience in the targeted field,
experiment with the qualifications summary as a strong alternative.
3)
Myth:
Resumes should thoroughly describe the
responsibilities of each position.
The absolute most important element of your resume is your value proposition.
Your unique ability to solve business problems, meet challenging goals, and
produce desired results should be the focus of your qualifications summary (see
above) and this focus should be supported by proof throughout your career. How
better to do this than through achievement-oriented, results-focused
descriptions of your career history? While employers and recruiters will want to
know the scope of your position (number of direct reports, amounts of budgets
managed, areas of management authority, etc.) this is most effectively
communicated within the context of the challenges you faced, the actions you
took, and the results of your actions. "Responsibilities" only tell the reader
what you were supposed to do, not what you actually did do. Use powerful, active
language to concisely tell the reader the "story" behind your most recent or
relevant positions. By documenting your consistent ability to produce results
and solve problems you will demonstrate your ability to produce similar results
in the future.
4)
Myth:
Resumes should include only the
last ten years of experience.
Content of your resume should be strategically selected to support your focus
and value proposition. While it is true that readers of your resume will be most
interested in your most recent experience, there is often value in including
experience further back in your history. Perhaps your early career includes work
for well-known, prestigious companies. Perhaps you want to document the full
scope of your cross-industry experience, much of which occurred in your early
career. Perhaps you believe some valuable networking opportunities may come out
of your experience 15 or 20 years ago. Or perhaps your most impressive
accomplishments were in a position you held 12 years ago. In any case, if your
career history is lengthy, it will be apparent to the reader that your career
did not suddenly materialize ten years ago, so there is little harm and many
benefits to summarizing this early experience. Of course, this does not mean
that you must give equal page weight to your early career. If you feel early
dates will be used to screen you out, subtly leave them out of your early career
summary. If some early career positions have more strategic relevance than
others, give them more emphasis in your summary. Think carefully about the
content of your resume. If there is solid reasoning behind your desire to
present early experience, than do so.
5)
Myth:
Resumes should include personal
information, to indicate the many dimensions to your life and interests.
There is no way to predict the personal biases of the individuals who will read
your resume. The first and primary way that an employer uses a resume is to
screen candidates out; don't give them any reason! Professional memberships and
related volunteer work should often be included but religious affiliations,
family status, social club memberships, and hobbies have no place on a resume.
The only exception to this is when you are preparing a resume specifically
written to appeal to a single individual who you are absolutely certain would be
fascinated in your piloting license or passion for golf. Even then, be careful;
you never know where your resume will be passed. However, if you are certain
that your personal information will help you to break the ice and build rapport,
you may have a valid reason for including it.
Before
the Interview
Preparation is key in a successful interview. Before you go
into any interview, be sure you have carefully prepared yourself in each
of the following:
Research the Company
Always research the company beforehand. It’s only beneficial for you
to learn more about your possible future place of employment and it will
help you prepare for certain interview questions such as “What do you
know about our company?”, “Why do you want to work here?” or “Do you
have any questions for us?” There are a variety of resources to utilize,
including the company’s Website, annual reports, trade organizations and
journals, the Internet, or people who work there. At the very least you
should know the industry, the company’s products or services, and their
competitors. It’s also a good idea to look at the company biographies,
in order to get a feel for the company culture as well as perhaps learn
something about your interviewer.
Interview Questions
Practice makes perfect, so before you go into the interview you
should know what questions to expect and be prepared on how to answer
them.
Although you should acquire a list of expected questions and practice
answering each one, here are some general guidelines for dealing with
interview questions:
- Be concise and direct. Answer the question but
don’t ramble on and lose the interviewer’s attention. If you don’t
know how to answer right away, stall a little bit or ask them to
clarify the question so you will better understand what they’re
looking for.
- Be honest. Don’t lie about potential pitfalls in
your resume or job experience. Instead, admit the discrepancy and
either steer the conversation towards your skills and experience
that you want to highlight or put a positive spin on things. For
example: “Although I have not been employed for the past two years,
I have been furthering my education and involving myself in
community service.”
- Give an example/Tell a story. You can usually
expect at least one behavioral question in your interview. Examples
would include “Tell me about a time when you …” or “Can you give me
an example when you …” The trick to answering these questions is to
present an example or tell a story that demonstrates the abilities
the interviewer is looking for, and your effectiveness in applying
those skills (i.e. the result).
In general, you should shoot for PAR.
- Problem: What is the situation or task that
you had to address?
- Action: What action did YOU specifically
take?
- Result: How did it end? What did you
accomplish? How does this demonstrate your capabilities?
- Tell Me About Yourself. One of the most
frequently asked questions. You know they don’t want a story of your
childhood, but what do they want? Todd Anten of Yahoo! HotJobs
suggests that you prepare an answer that addresses the following
points:
- What are your key accomplishments from previous jobs?
- What strengths are demonstrated by those accomplishments?
- How do they relate to the job for which you’re applying?
Consider this your personal statement and constantly practice until
you have it down cold.
- Strengths and Weaknesses. Usually, most people
have no trouble identifying their strengths. They just have to be
sure those characteristics are relevant to the job position.
Weaknesses, on the other hand, are more troublesome to discuss. Try
to choose a weakness that is really a strength or a weakness that is
understandable or relatively harmless. Be forewarned that “I’m a
perfectionist and workaholic” is considered overused Again, be sure
to choose a weakness that is work-related, and ideally be able to
explain what you have done to overcome it. An example would be, “I’m
not the most organized person around, so I make sure to return all
phone messages and e-mails right away. I also use a personal
organizer, and so far it’s worked wonderfully to keep me on track.”
- Don’t provide negative information, either about
a disability, failures or previous employers/employees. Especially
concerning the latter, no matter how horrible your former boss was,
you should not badmouth him or her since that would lead to the
interviewer viewing you as a troublemaker or worse. Instead, stay
positive and demonstrate your professionalism.
- Salary questions.
As much as we’d like to shoot
for the moon on high salary requests, we know that it’s probably not
going to happen. So what should you do when the interviewer asks you
what salary you’re looking for?
First of all, do some research beforehand to determine a salary
range for the position you’re interviewing for. Check out online job
calculators such as www.salary.com
or careeronestop.org, or
look for listings in industry associations and government reports.
You can also ask people you know in the industry or occupation. Keep
in mind that salaries can differ depending on geographic location
and the employer type (i.e., non-profit vs. for profit, private vs.
government).
Now, even though you’re armed with your salary range, you should
avoid being the first one to name a number. Try to get employers to
do that. If they ask you what your previous salary was, you should
emphasize the worth of your skills and how they would be beneficial
to the company. If they really press you for a number, either say
your salary is negotiable or give them a range, depending on the
salary range you’ve researched, and how much you’d like to make.
Finally, remember that salary isn’t an absolute number since company
benefits, such as insurance or vacation days, should also be
factored in.
- Do you have any questions for me?
No matter
what, do not simply say “No.” It shows that you’re not serious about
the position or don’t really care about the company. Remember,
you’re interviewing them as much as they’re interviewing you; both
sides want a good fit. Fortunately for you, you’ve done some
research and therefore can reel off questions about the company, the
position or the industry. Try to avoid asking obvious questions or
something that has been covered thoroughly in the interview, and
never ask about salary or benefits until you’re offered the
job.
For examples of questions you could ask, visit:
http://www.quintcareers.com/asking_interview_questions.html
Again, come up with responses
to these questions before the interview, and then practice answering
them over and over again. For samples of other popular interview
questions, check out
http://www.quintcareers.com/interview_questions.html
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